

About the offer
Like dental appointments and spilling sauce on your new top on a night out, flight delays are unwanted, stressful, and occasionally inevitable.
Luckily, you don’t need to fret, with free lounge access for you and up to three guests if your flight is delayed by 60 minutes or more.
How to use:
1) If you are planning to travel abroad by plane sometime soon, tap 'USE NOW' and claim a unique code for this month.
2) Simply register at least two hours before your flight departure time to access your airport lounge perk.
3) IF your flight is delayed by 60 minutes or more, display your lounge access voucher, which will be sent to you via email and SMS, to the lounge staff.
4) Sit back and enjoy lounge access for you and your travel teamies. Expect treats like comfy seats, complimentary food and drink, and free WiFi.
Almost makes you want your flight to be delayed. Almost.
For any queries regarding your SmartDelay registration/reservation - please direct them to the team at smartdelaysupport@collinsongroup.com.
Terms & Conditions
Eligibility Criteria: The promotion is open to members of Priority who are UK residents age 16+.
Reward Start and End Dates: Reward is valid from 5 August - 5 November 2022, while stocks last - subject to availability. Each customer can redeem one code per month for the next three months. Each code allows you to register up to two flights, so your outward and return journeys for example if these fall within 14 days of each other. Your SmartDelay lounge access voucher is valid for 14 days.
Redemption Instructions: To redeem, tap ‘USE NOW’ and you will be directed to the SmartDelay website. Paste or enter your unique code as required. This code will allow you to register via the dedicated link provided - please note this MUST be done at least two hours before your scheduled flight departure for you to be eligible.
Partner T&Cs: This Reward entitles you access to an airport lounge for you and three friends, IF your flight is delayed by 60 minutes or more so long as you have registered your details at least two hours beforehand.
Please note, not all flights are eligible for registration. View the following link to see where lounges are located: https://loungefinder.loungekey.com/Pass
For any queries regarding your SmartDelay registration/reservation - please direct them to the team at smartdelaysupport@collinsongroup.com.
SmartDelay reserve the right not to provide the Reward if you fail to accurately register your details. Subject to successful prior registration and lounge availability, the Reward will provide you with airport lounge access via email and SMS in the event that the flight tracking system identifies that your flight is delayed by more than 60 minutes (the 'Delay Threshold'). To access the lounge, you must display your lounge access email. A delay which matches or exceeds the Delay Threshold must be announced as one single period of delay or reached as a consequence of multiple incremental shorter delays. In the event of a qualifying travel delay, a lounge access voucher will be provided to you and up to three travel companions on the same day of your flight travel. Only named individuals in the email confirmation will be eligible for access.
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Further T&Cs:
These terms and claim instructions incorporate and apply in addition to the Priority App T&Cs, which can be found under your app ‘Settings’.
O2’s decision as to offer allocation is final and no correspondence will be entered into. Applications not complying with these terms and conditions will be invalid.
If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
O2 reserves the right to suspend, cancel or amend this promotion and/or review and revise these T&Cs at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these T&Cs, participants shall be deemed to have agreed to any such new or amended terms.
This Reward is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
This Reward is administered by Telefónica UK Limited (‘O2’) and promoted by SmartDelay.
For any concerns about the operation of the Offer please contact the Promoter.
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